Before we had the ability to call someone from anywhere using a phone that lived in our pocket, people often needed to go through several steps to get a call. Much harder than simply tapping someone’s name with a finger. Most cities and areas had local phone service, which was provided by local companies. If you wanted to call someone, then you had to go through the telephone exchange service.
The service is a lot like you see in old movies. Person A makes a call to the telephone exchange and asks the operator to connect them to person B. Within seconds, it is done, and the two people could talk. Old school rotary telephones would often operate on landlines, and there was only one phone per household. So, if you wanted to make a call you had to wait until the phone was free.
With the rise of cell phones, Telephone System Services have taken the place of landlines and call exchanges. Typically used in offices, this allows for someone to take a call, transfer it to another person’s phone, make conference calls to a large group, share voicemails and generally be more connected together.
Secretaries or interns can take and screen calls to make sure their boss isn’t bothered by countless calls and only gets the information he or she needs throughout the day.
Depending on the size of the business using them, they can be just a few landline phones or entire floors of phones that have all these features. It’s easy for businesses to install and allows incoming calls to go to the people who can answer them. If you want to turn a landline phone into a cell phone, then a phone system is probably as far as you will get.